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d’jour skin care products are made to deliver excellent quality results. With high-quality ingredients, our products ensure pure and natural perfection. d’jour is a renowned brand in the skin care industry. It caters to a wide range of customers from all around the country
Every brand has different country of manufacturing; some brands have multiple manufacturing countries
E.g. same brand may have 1 items made from 1 country and other items from different countries. In some case the same item may have multiple countries making.
The best way to verify this is confirm from the particular brand, or Wikipedia official profiles where they have mentioned this information.
Yes, we just deal in 100% original products only.
1- Cash on Delivery (COD)
www.djour.co is not a shipping company so we don’t provide any delivery services directly; we have hired one of the best courier companies in Pakistan for delivering all your orders at your door step.
Defective items can only be returned to d’jour corporate office, subject to item being returned must be in its original condition with the original tags and tickets.
There are strictly no refunds via cash/credit card. Please note that value amount and shipping charges are strictly non-refundable and non-returnable in any form. Sale items cannot be exchanged in retail stores or via online.
Incorrect item received can only be returned to d’jour corporate office, subjected to item being returned in its original condition.
In most of the cases our average delivery time before Covid-19 Pandemics is 2-5 Working days after receiving your order.
But in recent situation we promise 7 working days in order to not get under promise.
Yes you can always return within 15 days of your purchase if you have not used or opened the product. You will have to send it back to us at your on cost of shipping; it will take 7-10 days to processes your refund / exchange after receiving back our products.
In case where the product is broken / used or opened we will decline the refund or exchange.
Yes on standard exchanges and refunds we will charge you 20% of product cost as restock cost.
We take the best possible measures to pack your order in a very secure way, but since some makeup items are very delicate so it can happen and in such cases you need to share the proof of damage within 3 hours of receiving those items and we will require 4-5 working days & we will compensate you in form of discount coupon as per the actual damage.
We only accept orders coming from our website.
Unfortunately, we are unable to cancel an order once it has been placed. We do our best to ensure fast delivery additionally we strongly suggest you to check all your orders before check out.
However, you may cancel your order by emailing us at info@djour.co before the order has been processed.
